Pick-up order
We'll take care of it!
Defective endoscope?
You are at the right address!

Our primary goal is to help you to keep the restrictions in your doctor’s office or hospital as low as possible.
Please use the form below to submit a collection request for your defective unit. As soon as we have received your request, we will immediately check whether a technician can come to you for fault analysis or whether your unit must be collected by a courier service. We will endeavour to arrange the appointment for the assessment as soon as possible. Based on this examination, we will immediately send you a cost estimate for the repair work.
We understand the urgency and will do our best to provide you with a quick and reliable solution. Please fill out the form now to place the collection request for your defective device.